Returns & Exchanges
At PRx Performance, we stand behind our gear and offer a 30-day return policy on all unused equipment in its original packaging. We are committed to ensuring your home gym setup meets the highest standards of quality and performance.
Initiate Your Request
Visit our online return portal with your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original boxes, ensuring all hardware and components are included to avoid restocking fees.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at the designated carrier location.
Receive Your Refund
Once our warehouse inspects the returned equipment, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing